Advisor IT Systems
Position Summary
Join Fortune 7 CVS Health as an IT Production Support Engineer, 2nd Shift. As an IT Production Support Engineer, you will be responsible for monitoring system and application health as it relates to status reporting, system upgrades and patching, and corrective action management. You will ensure systems and applications are working properly and address any issues as they arise. You will handle open IT tickets that are assigned to the pharmacy and follow through on tickets until completion.
You will offer 2nd Level Support for issues related to desktop builds, handheld and printer support. This support
will entail troubleshooting configurations but will not include hardware. You will also lead the documentation processes
for disaster recovery efforts. You will implement code once it has been developed by partnering with the team developers. This is not a developer position.
As part of the Production Support Team, you will provide creative solutions in the healthcare field related to development and support of applications for automated dispensing technology. You will act as a liaison between CVS Health, company pharmacies, and vendors.
This position will be located at our Wilkes-Barre PA pharmacy and will require participation in a rotating 24/7 on call
support and 2nd shift working hours approximately 2PM to 1:00AM 5 days a week. This position will require up to 20% domestic travel.
Position Summary
Join Fortune 7 CVS Health as an IT Production Support Engineer, 2nd Shift. As an IT Production Support Engineer, you will be responsible for monitoring system and application health as it relates to status reporting, system upgrades and patching, and corrective action management. You will ensure systems and applications are working properly and address any issues as they arise. You will handle open IT tickets that are assigned to the pharmacy and follow through on tickets until completion.
You will offer 2nd Level Support for issues related to desktop builds, handheld and printer support. This support
will entail troubleshooting configurations but will not include hardware. You will also lead the documentation processes
for disaster recovery efforts. You will implement code once it has been developed by partnering with the team developers. This is not a developer position.
As part of the Production Support Team, you will provide creative solutions in the healthcare field related to development and support of applications for automated dispensing technology. You will act as a liaison between CVS Health, company pharmacies, and vendors.
This position will be located at our Wilkes-Barre PA pharmacy and will require participation in a rotating 24/7 on call
support and 2nd shift working hours approximately 2PM to 1:00AM 5 days a week. This position will require up to 20% domestic travel.
Preferred Qualifications
Experience working in a production pharmacy environment.
Healthcare or Patient Benefits Management (PBM) experience.
Experience with project prioritization and task completion for multiple projects.
Experience with the following technologies:
Web Services
C#
.NET
MySQL
Java
Unix Scripting
Websphere MQ
Required Qualifications
Minimum of 5 years experience working in a production support environment, including user support, hardware support, and technical support of IT/Business procedures.
Minimum of 5 years experience in a support capacity with a combination of the following:
SQL Server
Maria DB
UDB/DB2
Unix
Windows Server
Linux
Oracle
Minimum of 5 years experience using Microsoft Office Suite.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Join Fortune 7 CVS Health as an IT Production Support Engineer, 2nd Shift. As an IT Production Support Engineer, you will be responsible for monitoring system and application health as it relates to status reporting, system upgrades and patching, and corrective action management. You will ensure systems and applications are working properly and address any issues as they arise. You will handle open IT tickets that are assigned to the pharmacy and follow through on tickets until completion.
You will offer 2nd Level Support for issues related to desktop builds, handheld and printer support. This support
will entail troubleshooting configurations but will not include hardware. You will also lead the documentation processes
for disaster recovery efforts. You will implement code once it has been developed by partnering with the team developers. This is not a developer position.
As part of the Production Support Team, you will provide creative solutions in the healthcare field related to development and support of applications for automated dispensing technology. You will act as a liaison between CVS Health, company pharmacies, and vendors.
This position will be located at our Wilkes-Barre PA pharmacy and will require participation in a rotating 24/7 on call
support and 2nd shift working hours approximately 2PM to 1:00AM 5 days a week. This position will require up to 20% domestic travel.
Position Summary
Join Fortune 7 CVS Health as an IT Production Support Engineer, 2nd Shift. As an IT Production Support Engineer, you will be responsible for monitoring system and application health as it relates to status reporting, system upgrades and patching, and corrective action management. You will ensure systems and applications are working properly and address any issues as they arise. You will handle open IT tickets that are assigned to the pharmacy and follow through on tickets until completion.
You will offer 2nd Level Support for issues related to desktop builds, handheld and printer support. This support
will entail troubleshooting configurations but will not include hardware. You will also lead the documentation processes
for disaster recovery efforts. You will implement code once it has been developed by partnering with the team developers. This is not a developer position.
As part of the Production Support Team, you will provide creative solutions in the healthcare field related to development and support of applications for automated dispensing technology. You will act as a liaison between CVS Health, company pharmacies, and vendors.
This position will be located at our Wilkes-Barre PA pharmacy and will require participation in a rotating 24/7 on call
support and 2nd shift working hours approximately 2PM to 1:00AM 5 days a week. This position will require up to 20% domestic travel.
Preferred Qualifications
Experience working in a production pharmacy environment.
Healthcare or Patient Benefits Management (PBM) experience.
Experience with project prioritization and task completion for multiple projects.
Experience with the following technologies:
Web Services
C#
.NET
MySQL
Java
Unix Scripting
Websphere MQ
Required Qualifications
Minimum of 5 years experience working in a production support environment, including user support, hardware support, and technical support of IT/Business procedures.
Minimum of 5 years experience in a support capacity with a combination of the following:
SQL Server
Maria DB
UDB/DB2
Unix
Windows Server
Linux
Oracle
Minimum of 5 years experience using Microsoft Office Suite.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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