Supervisory Administrative Officer
The incumbent will support the Chief, Medical Service and coordinate all administrative activities to include budget, personnel administration, planning, supplies, equipment, facilities management, safety program administration, community relations, marketing, business planning and coordination of clerical support activities. These activities should be completed with a high level of independence. The incumbent is required to take the initiative for daily successful operation to include recommending realignment of clinical staff when necessary to ensure adequate coverage in all areas of Medical Service. Responsible for the collection and analysis of data for the purpose of business planning, marketing, budget preparation and administration, scheduling, staffing, workload analysis, work-flow engineering, report preparation, etc. Is the principal advisor to Medical Service Chief and staff for the interpretation and application of administrative policies and regulations. Will supervise assigned Medical Service administrative staff from GS- 5 to GS-9 ensuring responsive, effective and timely outcomes. Incumbent will provide subordinate employees with feedback on performance informally on a regular basis. Identifies and addresses specific, performance -related deficiencies with the employee in a timely manner to ensure employee is given every opportunity to improve to a successful level of performance. May serve as the technical representative (COTA) for the development, negotiation and administration of contracts and sharing agreements. Responsible for ensuring that the service is in compliance with all legal, regulatory, policy, Joint Commission, fire & safety and any other regulatory body requirements and standards.responsible for development of administrative policies and procedures for Medical Service. Serves as the Service Level Patient Advocate, timely responding to patient/family members' requests and complaints. He/she must have sufficient knowledge of Medical Service and management processes to represent the Chief and/or Service in determining changes that will ultimately affect the Service operation. Coordinates patient flow through Medical Services ensuring a balance of patient distribution. Incumbent will work out problems and make changes that improve productivity, business practices and patient satisfaction. Incumbent is prepared to handle substantial changes in workload demand including justifying changes in staffing levels, priorities and deadlines. Develop, coordinates and supervises quality assurance activities of clinical staff. Researching; gathering; compiling and analyzing data from various VHA; VISN and other data sources. Performs other related duties as assigned. Work Schedule:
8:
00AM-4:
30PM Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Administrative Officer/PD043860 Relocation/Recruitment Incentives:
Not Authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/26/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Utilizing hospital program planning techniques, healthcare administration, and healthcare delivery systems; solve problems, provide direction and make effective decisions based on knowledge of the results required; using various management review techniques (systematic reviews, administrative audits, data analysis, cost benefit analysis, and other administrative tools) for gathering, analyzing, and reporting data on the effectiveness, efficiency and productivity of administrative programs and presenting information in a relevant format for decision making; meeting HR requirements and regulations; operating within the internal organization regulations, policies and procedures local, Center Office, VACO, Joint Commission level; and managing budget and fund control management. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent graduate degree or successfully completed two (3) full years of progressively higher level graduate education leading to such a degree with a major study in education or a subject area related to the Administrative Officer position. Note:
Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without proper documentation . OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . You will be rated on the following Competencies for this position:
Administration and ManagementCommunicationConflict ManagementCreative ThinkingDecision Making Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
8:
00AM-4:
30PM Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Administrative Officer/PD043860 Relocation/Recruitment Incentives:
Not Authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/26/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Utilizing hospital program planning techniques, healthcare administration, and healthcare delivery systems; solve problems, provide direction and make effective decisions based on knowledge of the results required; using various management review techniques (systematic reviews, administrative audits, data analysis, cost benefit analysis, and other administrative tools) for gathering, analyzing, and reporting data on the effectiveness, efficiency and productivity of administrative programs and presenting information in a relevant format for decision making; meeting HR requirements and regulations; operating within the internal organization regulations, policies and procedures local, Center Office, VACO, Joint Commission level; and managing budget and fund control management. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent graduate degree or successfully completed two (3) full years of progressively higher level graduate education leading to such a degree with a major study in education or a subject area related to the Administrative Officer position. Note:
Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without proper documentation . OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . You will be rated on the following Competencies for this position:
Administration and ManagementCommunicationConflict ManagementCreative ThinkingDecision Making Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0341 Administrative Officer - Salary Range:
$55,204 to $71,764 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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